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Qimeng Toy Factory
One-Stop Custom Toy Solution

FAQ

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FAQ

Qimeng Toy Factory specialize in producing high-quality custom stress-relief toys, offering comprehensive OEM and ODM services for brands, retailers, and distributors worldwide. From creative design to mass production, we are here to bring your unique ideas to life.

  • 1. Pricing and Orders

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    How can I get a quotation?

    For standard stress toys listed in our product catalog, we can provide you with a direct quotation.

    For custom stress toys, we will provide a quote based on your product drawings or samples, along with your specific requirements for size, shape, materials, functionality, and packaging options.


    How do I confirm the samples?

    We will produce samples based on your requirements and deliver them to you within 3-5 days. You can carefully review the samples to ensure the quality and appearance meet your expectations.


    Do you offer free sample production?

    Yes, we offer free sample production so you can evaluate the product quality and design.


    What is the minimum order quantity (MOQ)?

    The minimum order quantity is 1,000 pieces. However, orders of 3,000–5,000 pieces are ideal for better pricing. Larger orders allow us to optimize production and provide more competitive prices.


    How long does mass production take?

    The production time depends on the order quantity and complexity. Typically, it takes 4–8 weeks from sample confirmation to production completion and shipment.


  • 2. Custom Stress Toys

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    Does your factory offer OEM/ODM services?

    Yes, we provide OEM and ODM services for stress toys.

    What are the common sizes for stress toys?

    Stress toys come in various sizes to meet different needs. Common sizes for stress balls range from 4 cm to 12 cm, with 6 cm being the most popular, followed by 4 cm and 8 cm.

    Can I customize the shape and size of the product?

    Yes, we can customize shapes and sizes based on your specific requirements.

    What packaging options are available?

    We offer various packaging options, including box packaging, bag packaging, and custom packaging to suit your product and market needs.

  • 3. Production and Processing

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    How long does it take to create a prototype or mold?

    Prototypes typically take about 3 days, while mold development requires approximately 10–15 days.

    What is a prototype, and why is it important?

    A prototype is a sample model of the product used to confirm details and appearance. Prototyping ensures the product meets your expectations. We use 3D printing to produce ABS material prototypes.

    What are the key steps in the production process?

    The main steps include material preparation, injection molding, trimming, filling, gluing, painting or printing, water injection (if applicable), quality inspection, and packaging.

    Which steps are common to all products?

    All products undergo material preparation, injection molding, trimming, gluing, painting or printing, quality inspection, and packaging.

    Which steps vary depending on the product type?

    Specific steps such as filling (sand, gel, or beads) and water or air injection differ based on product requirements. For example, water balls require water injection, while air balls require inflation.

  • 4. Quality and Safety

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    Is your factory certified?

    Yes, our factory holds Disney FAMA certification as well as ISO 9001 (Quality Management System) and ISO 14001 (Environmental Management System) certifications. These ensure we maintain high standards in quality control and environmental responsibility throughout our operations.

    What certifications do your products have?

    Our products meet CPC, MSDS, CE, and RoHS standards, ensuring they are safe, non-toxic, eco-friendly, and compliant with global market requirements.

    How do you ensure product quality?

    We have standardized production processes and strict quality control measures, including raw material inspections, in-process checks during trimming, filling, and gluing, as well as thorough final product inspections.

    What should I do if I find quality issues?

    If you encounter any quality problems, please contact our sales team immediately. We will provide solutions such as replacements or refunds promptly.


  • 5. Materials and Features

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    What are the main raw materials of the toys?

    Our stress toys are primarily made of high-quality, food-grade TPR (Thermoplastic Rubber) for the exterior. 

    What is TPR material?

    TPR stands for Thermoplastic Rubber, a versatile material combining the flexibility of rubber and the processability of plastic.

    We also use TPU (Thermoplastic Polyurethane) and TPE (Thermoplastic Elastomer) for specific needs, offering a range of elasticity and hardness options.

    What types of filling materials are used in stress toys?

    To cater to diverse customer preferences for texture and functionality, our toys incorporate a range of interior fillings, including EVA, maltose, jelly, water beads, LED, sand and more.    

    Are your products non-toxic and eco-friendly?

    Yes, all our products are made from food-grade TPR materials and comply with international safety and environmental standards such as CPC, MSDS, CE, and RoHS. This ensures they are safe, non-toxic, and suitable for users of all ages.


  • 6. Usage and Maintenance

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    What are the usage precautions for stress toys?

    Avoid exposing the toys to extreme temperatures or direct sunlight. Regular cleaning and proper care can extend their lifespan.

    How do I clean stress toys?

    You can clean them with warm water and soap, rinse thoroughly, and air dry.

    Can stress toys be reused?

    Yes, our stress toys are high-quality and durable, with a lifespan of 3–5 years. They can be repeatedly squeezed and stretched.

    Are stress toys suitable for use in public places?

    Yes, stress toys are quiet and suitable for offices, schools, cars, and other public spaces without disturbing others.

    How should I store stress toys?

    Store them in a dry, ventilated area, away from high temperatures and direct sunlight.


  • 7. Product Features and Benefits

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    What are the benefits of stress toys?

    Stress toys help reduce stress, anxiety, and tension, promote focus, and provide relaxation.

    Who can use stress toys?

    Stress toys are suitable for all age groups, from children to adults.

    Is there scientific evidence for stress relief benefits?

    Yes, stress toys provide mild physical activity and distraction, which have been shown to alleviate anxiety and stress, supported by psychological research.

    How do stress toys help children develop?

    Stress toys enhance focus, improve hand-eye coordination, and stimulate creativity and imagination in children.